Contact Castleport
Questions, corrections, privacy requests, accessibility reports, direct-purchase issues, or access problems.
Use the form on this page to contact the publisher about Castleport content, website problems, privacy, accessibility, or a purchase made directly from Castleport. You do not need to be a customer to report an error or ask a question.
Choose the right topic
Correction: Include the page address and the fact, question, or explanation you are concerned about. For a book, include the title, edition or ISBN, and page or question number. See Corrections.
Access issue: Describe the resource, page address, and displayed error. Browser or device information can help but is optional.
Refund request: For a direct Castleport purchase, include the purchase email, product, and order reference if available. For an Amazon or other retailer purchase, start with the seller shown on the receipt. See the Refund Policy.
Other: Use this for privacy, accessibility, attribution, copyright, or business questions. For a privacy request, begin your message with Privacy request. For an accessibility report, begin with Accessibility.
General question: Use this when your question does not fit the topics above.
What to expect
The form accepts and stores a message for Castleport handling. It is not live chat, an emergency service, or a guarantee that a person has already reviewed the message. No public support email is currently published.
Castleport cannot register you for an official exam, determine licensing eligibility, approve accommodations, or change a testing appointment. Contact the responsible exam organization, testing service, or licensing authority for those matters.
Protect your information
Send only the information needed to explain the issue. Do not include passwords, full payment-card numbers, government identification, confidential patient or client information, or questions recalled from a secure examination. A support message does not subscribe you to promotional emails.
Send a message
Complete the form below. A successful submission means the website accepted the message; it does not confirm email delivery or an immediate response.
Send a message
The form stores the information needed to handle your request. Do not send passwords, full payment-card numbers, government identification, confidential patient or client information, or secure exam content.